Shipping Policy

Last Updated: February 01, 2025

1. Scope

This Digital Delivery (Shipping) Policy explains how Kent EDU LLC (“Company,” “we,” “us,” or “our”) provides access to digital educational products (e.g., online courses, e-books, video tutorials, etc.) purchased on CourseMakerToolkit.com. Because all products are provided in digital format, no physical shipping is involved.

2. Access Timeframe

  • Instant Access: In most cases, you will receive immediate access to your digital product(s) after purchase confirmation.
  • Up to 48 Hours: Certain products or packages may require manual account setup or verification. In such cases, access will be granted within 48 hours of purchase.

3. Delivery Method

  • After you complete your purchase, we will send you an email with instructions or login credentials to access your digital product(s).
  • Be sure that the email address provided at checkout is correct and up to date, as your access details will be delivered to that address.

4. Possible Delays

  • Occasional technical issues (e.g., website maintenance, server downtime, high traffic) may delay your access. We strive to resolve these as quickly as possible.
  • If you do not receive your access email within the expected timeframe, please check your spam or junk mail folder before contacting us.

5. Delivery Issues

  • Spam/Junk Email Filters: Sometimes access links or login details may be routed to spam or junk folders. Please check these folders if you do not see our email.
  • Incorrect Email Address: If you mistakenly provide an incorrect or outdated email address, the digital product delivery may fail. Contact us promptly if you realize there is an error.

6. Return, Cancellation, and Refund Policy

  • Because our products are delivered in digital form, they are generally considered “used” upon access. Please refer to our Refund Policy page for detailed information on eligibility, requests, and processing of refunds or cancellations.

7. Policy Updates

  • We reserve the right to update or modify this Digital Delivery (Shipping) Policy at any time. Any changes will be posted on our website and will become effective on the “Last Updated” date listed above.

8. Contact Information

If you have any questions or concerns about accessing your digital products, please contact us:

Kent EDU LLC
7901 4th Street N, Ste 300
St. Petersburg, FL 33702, USA
Phone: +1 (213) 947-6119
Email: [hello@coursemakertoolkit.com]